Global Operations & Business Development Officer
KHỐI VĂN PHÒNG Toàn thời gian
Mô tả công việc
Operations Leadership & P&L Management
- Lead multi-market operations to achieve sustainable growth, operational excellence, and superior customer experience.
- Own business performance by driving revenue growth, profitability, productivity, and disciplined P&L management.
- Optimize operational systems, cost structure, and execution standards to maximize efficiency and scalability.
- Build high-performing teams and cultivate a culture of ownership, accountability, and execution excellence.
Market Analysis & Business Expansion Strategy
- Analyze market trends, consumer insights, and competitive landscapes to identify sustainable growth opportunities.
- Develop and execute market entry, expansion, and investment strategies aligned with long-term business objectives.
- Evaluate business feasibility, location potential, and commercial viability to support strategic decision-making.
Cross-Functional Leadership & Strategic Alignment
- Partner with Operations, Marketing, Finance, Supply Chain, HR, IT, and Product teams to deliver integrated business strategies.
- Lead cross-functional initiatives that accelerate growth, improve operational efficiency, and enhance organizational capability.
- Align resources, priorities, and execution across departments to ensure successful delivery of strategic objectives.
JOB REQUIREMENTS
Experience & Knowledge
- 3–4 years of experience managing restaurants or F&B chains, equivalent to an Area Restaurant Manager or Senior Restaurant Manager level.
- Strong understanding of multi-unit restaurant operations, including SOP development, P&L management, cost control (COS/COL), and service quality standards.
- Knowledge of international F&B markets or overseas working experience is a significant advantage.
- Basic understanding of market research, business development, and strategic partnership development.
- Bachelor‘s degree in Hospitality Management, Restaurant Management, Tourism, Business Administration, International Business, or a related field.
Skills & Competencies
- Strong analytical skills with the ability to interpret P&L statements and make data-driven business decisions.
- Proven ability to build and develop local teams from the ground up.
- Excellent communication skills with the ability to work effectively with direct managers and cross-functional stakeholders within the organization.
- Professional proficiency in English is mandatory. Additional language skills relevant to the target market are a strong advantage.
- Willingness to relocate and commit to long-term assignments in international markets.
- Highly adaptable, self-driven, and capable of working effectively in fast-growing environments with evolving systems and processes.